CorePhone
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Terms of Service

1. Service Overview

CorePhone, operated by Coventry Labs LLC ("we," "us," or "our"), provides professionally configured iPhone devices with permanent parental controls. By purchasing our service, you agree to be bound by these Terms of Service ("Terms").

2. Device Configuration

Our configuration service permanently restricts app installation and website access based on your selections during the ordering process. These restrictions are designed to be permanent and cannot be removed without our assistance. You understand and accept that:

  • The restrictions are intended to be permanent
  • Factory resets will not remove the restrictions if Find My is enabled
  • Removing restrictions requires shipping the device back to us
  • This permanence is the core feature of our service

3. Privacy & Data Protection

We take your privacy seriously. Our configuration:

  • Does not monitor or access personal data on configured devices
  • Does not track messages, calls, or personal communications
  • Does not access photos, files, or personal content
  • Does not collect location data or browsing history
  • Only controls which apps can be installed and which websites can be accessed

We collect only the information necessary to process your order and configure your device according to your specifications.

4. Returns & Refunds

We offer a 30-day money-back guarantee on all purchases. To be eligible for a return:

  • Contact us within 30 days of receiving your device
  • Return the device in its original condition with all accessories
  • Include all original packaging materials
  • Pay for return shipping costs

To initiate a return, contact support@coventrylabs.net with your order number and reason for return.

5. Warranty & Support

All new devices come with Apple's standard 1-year limited warranty. This covers hardware defects but does not cover:

  • Physical damage from drops or accidents
  • Water damage
  • Unauthorized modifications
  • Normal wear and tear

Configuration support is provided free of charge for the lifetime of the device. If you need to reinstall configurations after a factory reset, you are responsible for shipping costs both ways.

6. Limitation of Liability

To the maximum extent permitted by law:

  • CorePhone is not responsible for any data loss during device setup or configuration
  • We recommend backing up all data before transferring to a configured device
  • Our total liability shall not exceed the purchase price of the device
  • We are not liable for indirect, incidental, special, or consequential damages

7. Age Restrictions & Parental Responsibility

You must be 18 years or older to purchase our service. By purchasing, you confirm that:

  • You are the parent or legal guardian of the child who will use the device
  • You have the legal authority to impose these restrictions
  • You understand the permanent nature of the restrictions
  • You accept full responsibility for the configuration choices you make

8. Acceptable Use

You agree not to:

  • Attempt to reverse engineer or bypass our configuration
  • Use the service for any illegal or unauthorized purpose
  • Resell configured devices without disclosure of restrictions
  • Misrepresent the nature of the restrictions to the device user

9. Order Processing & Delivery

Orders are typically processed within 3-5 business days. Shipping times vary based on location. We are not responsible for delays caused by:

  • Incorrect shipping information provided by customer
  • Customs or import duties for international orders
  • Natural disasters or other force majeure events
  • Carrier delays beyond our control

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Coventry Labs LLC and is protected by copyright and trademark laws. You may not use our intellectual property without express written permission.

11. Indemnification

You agree to indemnify and hold harmless Coventry Labs LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our service or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our service after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Coventry Labs LLC regarding the use of our service and supersede any prior agreements or understandings.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising from these Terms or our service shall be resolved exclusively in the courts of Boulder County, Colorado.

16. Contact Information

For questions about these Terms or our service, please contact us at:

Coventry Labs LLC
Email: support@coventrylabs.net
Website: www.corephone.net

Last updated: November 2025

Effective date: November 1, 2025